Vice President, Operations
Mike Simmen grew up on Florida’s Space Coast, where shuttle launches were a regular occurrence. His love for aerospace was fostered at a young age by his grandfather and father who both launched rockets for McDonnell Douglas and later Boeing United Launch Alliance.
Mike brings 10 years of experience in business aviation to jetAVIVA. He was one of the first employees hired into Embraer Executive Jets’ newly-established Melbourne, FL headquarters. Most recently he held the position of Manager of CRM and Customer Experience for Embraer. He helped to develop, implement, and administer an industry-leading CRM platform that integrated departments, improved automation, and informed leadership decisions. Later he incorporated artificial intelligence and big data to help improve and prioritize both marketing and sales processes. Mike also has a passion for customer experience and has found a way to incorporate both the quantitative data with qualitative data to improve the customer’s journey and experience.
While not thinking about data, process improvements and customer experience, Mike likes to slow things down by going on cruises with his wife, Missy. Mike also can be found working in his shop building drag race cars and rebuilding classic cars.